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Commercial Property Management

With depth of experience across commercial property types, Ocotillo helps owners continuously improve their property's performance and durability

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Why Ocotillo for your property?

Experience with complex properties

We understand complicated projects that have a variety of tenants, constraints, and needs

Suite of capabilities can unlock additional value

We have expertise across design, development, marketing, operations, and programming

Rigorous processes ensure quality and performance

Well defined tenant and owner workflows enable quick, efficient, and reliable service delivery

Local presence and network advantage

We bring local vendor depth, construction experience, and activation know-how to Central Texas properties

How do we manage properties?

Assess & Analyze

Diagnose property health
Benchmark KPIs
Root cause analysis
Identify maintenance issues

Adjust & Optimize

Adjust processes and spend based on analysis
Identify additional optimization opportunities

Communicate

Live, monthly, and yearly ownership reporting
Live tenant communication and follow up

Operate

Execute SOPs
Gather feedback from tenants, guests, staff
Document all activities for future reference

What do we offer?

Operational Management

Preventative maintenance
Work‑order triage and dispatch
Vendor scope / QC, performance scorecards, and rate benchmarking
Tenant relations
Lease administration
Compliance oversight: CO/COI, permits, fire/life safety, after‑hours incident protocol

Financial Management

Rent processing & delinquency cadence
Annual budgets & monthly reforecasts
CAM pools & year‑end reconciliations
Owner distributions & reserves
Monthly reporting pack and live dashboard

Leasing, Projects & Promotion

Leasing
Improvement financing and funding (TIRZ, tax credits, PACE, etc)
Marketing & activation
Programming
Construction management
Consulting and special projects

Software
Partners

“Have customers review you and share what they had to say. Click to edit and add their testimonial.”

Alexa Young, CA

Certifications

Licensure: Property management performed under a Texas Real Estate Broker/Sales Agent license TREC #
Commercial Tenant Law (Texas Property Code, Ch. 93): standardized in our policies
Trade/Life‑Safety Vendors (managed/verified by DALI):
HVAC/Electrical/Elevator contractors (TDLR‑licensed)
Plumbing (Texas State Board of Plumbing Examiners licensees)
Fire protection (Texas State Fire Marshal licensed)
Staff Credentials: IREM CPM®, BOMI RPA®/FMA®, IFMA CFM®/FMP®,CCIM (for asset/lease economics)

Memberships

BOMA — San Antonio & Austin Chapters (BOMA 360/Toby best practices)
IREM — San Antonio Chapter (education, ethics, CPM® pathway)
IFMA — Alamo (San Antonio) & Austin Chapters (facility ops benchmarking)
NAIOP — Austin Chapter (development community; trends and advocacy)
ULI — San Antonio & Austin District Councils (urban development insights)
CCIM Institute — San Antonio/South Texas & Central Texas Chapters (capital markets fluency)

Ocotillo Services