Why Ocotillo for your property?
How do we manage properties?
Assess & Analyze
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Diagnose property health
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Benchmark KPIs
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Root cause analysis
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Identify maintenance issues
Adjust & Optimize
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Adjust processes and spend based on analysis
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Identify additional optimization opportunities
Communicate
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Live, monthly, and yearly ownership reporting
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Live tenant communication and follow up
Operate
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Execute SOPs
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Gather feedback from tenants, guests, staff
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Document all activities for future reference
What do we offer?
Operational Management
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Preventative maintenance
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Work‑order triage and dispatch
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Vendor scope / QC, performance scorecards, and rate benchmarking
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Tenant relations
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Lease administration
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Compliance oversight: CO/COI, permits, fire/life safety, after‑hours incident protocol
Financial Management
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Rent processing & delinquency cadence
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Annual budgets & monthly reforecasts
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CAM pools & year‑end reconciliations
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Owner distributions & reserves
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Monthly reporting pack and live dashboard
Leasing, Projects & Marketing
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Leasing
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Improvement financing and funding (TIRZ, tax credits, PACE, etc)
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Marketing & activation
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Programming
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Construction management
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Consulting and special projects
Software
Partners
“They treat the property like their own. Every decision is backed by data, experience, and accountability.”
Don Thomas, St. Paul Square
Memberships
Certifications
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Licensure: Property management performed under a Texas Real Estate Broker/Sales Agent License — TREC # 840527
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All policies standardized in accordance with Texas Property Code, Chapter 9
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HVAC/Electrical/Elevator contractors (TDLR‑licensed)
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Plumbing (Texas State Board of Plumbing Examiners licensees)
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Fire protection (Texas State Fire Marshal licensed)
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Staff Credentials: IREM CPM®, BOMI RPA®/FMA®